Ordering & Shipping FAQ

Online Account

• Do I have to create an account to order?
• I receive email marketing or I have ordered in the past. Why don’t I automatically have an account?

Shipping FAQ

• My order is placed, when will it ship?
• My order shipped, when can I expect my fruit to be delivered?
• I didn't receive a shipping confirmation email!
• Will my fruit be delivered safely?
• What does it mean to 'pre-order'?
• Weather shipping delays

Online Ordering

• What communication will I receive once I place my order?
• How do I know my order went through?
• I can’t login to my account, can I still checkout?
• Will a physical receipt be included in my package?
• How do I send a gift to someone at a different address?
• I have multiple orders to send to different people. Can I pay for them in one transaction?

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